Nonprofit & Social Services

Hardware, Network & Security Support for a Community Nonprofit

Multi-site network and Wi-Fi stabilized across the food pantry, thrift store, and offices

Problem

Aging PCs and network gear spread across the food pantry, thrift store, and program offices, no dedicated IT staff on hand, and rising phishing/security exposure while running a public-facing donor and volunteer operation.

Approach

Ongoing managed IT support covering hardware maintenance and refresh, network and Wi-Fi across all sites, a VoIP phone system for staff and program lines, and security hardening (endpoint protection, patching, access controls).

Results

Multi-site network and Wi-Fi stabilized across the food pantry, thrift store, and offices
VoIP phone system deployed for staff and program lines
Security hardening reduced phishing and malware exposure
On-call IT support frees staff to focus on programs, not tech issues